Site Attendance & Reporting
After any flood event inside the home, the response time is critical in limiting the water damage caused, and to document any affected areas and items. Once we have been notified of a flood event, a Customer Service Team Member will promptly contact the homeowner to organise a time with one of our experienced technicians.
Water Extraction
The first course of action after a flood event is to remove any standing water within the property. Standing water can cause further damage to contents, building materials, and in some cases, structural damage, if it is not removed in a timely manner.
Structural Drying
Our aim with structural drying is to create the ideal conditions to dry the property in the shortest amount of time, allowing the repair process to begin.
Structural drying involves the installation of equipment that uses a combination of air movement, humidity control, and where necessary, heat, to promptly return the home to a standard, which is considered dry.
Floor Covering Rejuvenation
After a flood event inside the home, any affected carpet should be assessed to determine if it is salvageable, and decide on the best course of action. Any staining relating to the flood event needs to be identified and documented.